Managed Services

Fully Managed Hyperion & EPM Operations

Offload the day-to-day operation of your EPM platform to a team that lives and breathes Hyperion.

Proactive management, not just break-fix

Our managed services cover system monitoring, patching, maintenance windows, capacity planning, and performance optimization, backed by SLAs designed for enterprise finance operations.

System Monitoring

Continuous monitoring of services, batch jobs, and integrations with proactive alerting before issues impact users.

Maintenance & Patching

Scheduled patching, upgrades, and change control executed within agreed maintenance windows.

Performance Optimization

Ongoing tuning of Essbase cubes, calc scripts, and database layers to keep close cycles fast.

Service tiers

Choose the level of coverage you need

Essential

Monitoring & maintenance

Business-hours monitoring
Scheduled patching
Monthly health reports
Email & portal support

Professional

Proactive operations

Extended-hours monitoring
Proactive alerting & tuning
Capacity planning
Priority support with SLAs

Enterprise

Fully managed 24/7

24/7 monitoring & response
Dedicated service manager
Quarterly optimization reviews
Guaranteed response times

Let us run your EPM platform, so your team can focus on finance.

Talk to a senior Hyperion consultant about your infrastructure, implementation, or support needs.